Monterey
Monterey

Order Minimums and Production Times

Most custom products from The Monterey Company start at 50 pieces and ship within 10 to 20 business days.

Get a Quote With Your Deadline
Custom challenge coins, patches, hats, and medals from The Monterey Company
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Custom Products Order Minimums and Production Times

When Your Production Clock Starts

Day one is the day your proof is approved and your invoice is paid.

  1. Send your artwork and date

    A logo and an in-hands date is all a quote needs.

  2. Review your proof

    Approve it or ask for changes.

  3. Approve and pay

    Once both are done, your order is in production.

    Day one starts here
  4. Production

    Each product card above shows its range.

  5. Ship and track

    Tracking comes to you when the box leaves.

Delivery dates are estimates. Design complexity, color count, and our production schedule decide where your order lands inside its range, and your rep will tell you which end to expect.

Custom coin die used to strike challenge coins

Ordering Below the Minimum

Need 15 coins instead of 50? We can usually make them. A short run will typically cost the same as the minimum order, because the die, mold, or embroidery file costs the same to make for 15 pieces as for 50.

You pay that setup once. Reorder the same design with the same artwork and there's no setup charge.

Short runs are priced at the minimum

Reorders skip setup

Rush Orders

Most products can be rushed. These are our fastest turnarounds.

  • Race medals

    10 business days, our fastest rush
    Custom race medals
  • Challenge coins

    10 days, approximately
  • Charms

    8 business days
  • Stickers

    3 business days
    Custom stickers

Those were simple designs. New molds and extra colors can add production time. Rush pricing depends on quantity and deadline, so send us your date and we’ll confirm what’s possible.

Request a Rush Quote

Tell Us Your Date, We'll Tell You If It Works

Send your artwork, quantity, and in-hands date. A real person at The Monterey Company will reply with a price, a proof, and an approximate ship date.

Samples Before You Order

Two ways to see what you're getting before the full run.

  • Sample pack

    Similar products that ship free anywhere in the U.S. Check weight, plating, and finish before you order.

    Custom challenge coin sample held in hand
  • No effect on your timeline

    Ordering a sample pack doesn't change your production dates.

  • Your exact design

    A pre-production sample is the actual item made before the full order is produced.

  • Pre-production samples add time

    The full order starts after you approve the sample, which can delay shipping. Request it early if you have a firm deadline.

Minimums and Timing Questions

Didn't see your question? Call (877) 290-9290 or send a quote request with your date and a rep will answer it.

Get a Quote With Your Deadline
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What's the smallest order I can place?

Hats start at 24. Ornaments, metal emblems, belt buckles, bicycle head badges, and chenille patches start at 25. Cufflinks start at 25 pairs and apparel at 48. Most other products start at 50, and stickers start at 100.

Can I order fewer than the minimum?

Yes. You can usually order below the minimum, but the price is often close to or the same as the minimum order since setup costs do not change.

When does production time start?

When your proof is approved and your invoice is paid. Production begins.

Can you rush my order?

Yes, on most products. Cost and timing depend on quantity and speed, so send a quote request with your date.

Which carrier do you use?

We use FedEx Express for most shipments within the lower 48 states. Hats typically ship by FedEx Ground, with UPS or USPS used when needed.

Can one order ship to several addresses?

Yes, we split shipments across your own locations. We don't drop ship to your clients.

Do you ship outside the lower 48?

Yes. Alaska, Hawaii, and international orders go by the carrier that fits the destination, often DHL overseas. Send your address with the quote for timing and cost.

Do reorders cost less?

Reorders using the same artwork have the setup fee waived when placed within 2.5 years of the previous order.

Is my delivery date guaranteed?

Delivery dates are estimates. Tell us your event date at the quote stage and we'll plan around it.