Based on over 500 reviews on google reviews
Our Company Reviews
Our utmost goal is to provide you with an extraordinary experience. We're passionate about delivering the finest service and products that are worthy of your admiration because we want to make sure every single step in our journey together leaves a lasting impression beyond expectation. Your satisfaction sits positively at the core of everything we do, which gives us all certainty that any interaction between us will be smooth sailing!
We Make Ordering Easy!
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Highest Quality
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Products Designed For You
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Expert Customization
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Fast Service
Customers
Video Testimonials
At the Monterey Company, we are committed to manufacturing quality products representing your brand while providing excellent customer service. We love working with our customers and making every step of the process simple and fun! Check out some videos from happy clients below who can attest to how dedicated we are to supplying you with excellent support.
We thank each of our loyal customers for their continued business, and look forward to helping more people like yourselves succeed through what we offer at The Monterey Company!
Meet Our Team
Unboxing Video
We are so grateful for the amazing customers who take time out of their day to send us such thoughtful reviews. They really help our company grow and we love hearing what you have to say about Monterey! We're always thrilled whenever someone posts on social media or shares an email from us because then others can hear how much they appreciate working with Monterey as well!
We Look Forward To Your Testimonial!
Why Order From Us?
The Monterey Company provides clients with unsurpassed service and a one-on-one working relationship that ensures their individual needs are thoroughly met. Our committed specialists possess an immense amount of expertise and knowledge, making for an effortless partnership offered through open communication in order to underpromise but over-deliver the ultimate personalized experience.
Those who know us
rate us as excellent
5.0 stars - over 550 Google reviews
I recently completed an order with Eric at the Monterey Company, and was delighted with his service. His communication during coordination for the order was friendly and efficient, and the coins turned out exactly as specified. I would absolutely use Monterey again for custom corporate gifts.
Rachel Howard
Rating
Working with the Monterey Company was a fantastic experience. I had an idea for some charms to use for knitting/crochet stitch markers. They turned out better than I was imagining. Their customer service was top-notch. They responded to my questions so quickly. I highly recommend the Monterey Company, and I will be using them again!
Very easy to work with the team, quick and clear conversations, and great quality patches delivered on time for a reasonable price. Couldn't ask for more!
Wonderful company to work with! So communicative and clear and fantastic quality of items. Best decision to order them for our fundraising gala
Thanks to the team at Monterey -- great communication, very helpful with taking our concept and making a great coin. Lots of 1-1 attention along the way and the process was completed on time as described!
I would give this company and product more stars if I could. What more could I ask for? Monterey was phenomenal to work with - start to finish. From the personal and immediate responses to questions, to the excellent design, to the top quality finished product, I felt like my order mattered as much to them as it did to me. I don’t remember the last time I was pleasantly surprised at every turn. Terrific company. (The box for packaging was purchased separately.)
Patches turned out great. My order was completed and arrived on the time frame they gave me. Great customer service and communication. Look forward to placing my next order.
Incredibly happy with the quality and attention to detail in the pins. Monterey overdelivers on their products!
Was a pleasure working with Monterey every step of the way and the hats turned out perfect!
I worked with Monterey Company to create a charm for a professional business women's group who will be hosting a national convention in 2026. The process was so easy from start to finish & everyone I dealt with was fantastic, especially Sarah M. I would give Monterey Company 100 stars if I could. Many thanks to Sarah and the staff for a great job!! Mona K.
The company is a great place to do business with. I have been working with Josh for years now and always have a Awesome product delivered to me. Very recommended company.
In the past I had them make logo earrings and recently I had the create logo pins. Eric is responsive and great to work with. The products created are of great quality. I am very pleased!
The Montrey Company did an amazing job on creating our Quarter Phi Back lapel pins for our fraternity members. The detail used in creating our logo and the quality of the craftsmanship provided us with a high-quality product. Thanks Montrey Company! W. Earl Kitchings Founder/CEO Quarter Phi Back
⭐️⭐️⭐️⭐️⭐️ We recently ordered custom challenge coins for Search & Support San Antonio, and we couldn’t be happier with the results. The quality is outstanding, and the coins truly capture the meaning behind our mission. From start to finish, the customer service was excellent. Josh and the team were responsive, easy to work with, and ensured every detail came out right. We’ll definitely be re-ordering in the future. — Nina B., Search & Support San Antonio
The patches are amazing. Really nice craftsmanship and the owner is amazing with communication. I have nothing to say but positive things about this company!
Great experience getting custom patches and Sarah M. was extremely helpful and quick to respond when I needed assistance or updates. Will definitely use them again for any future orders.
Sarah McArthur was wonderful to work with. She was responsive and detailed. The product is better than expected. Thank you.
Hey! this company is terrific! We commissioned a rubber patch, got great guidance from the rep and had a nice product in a short time. I'd give more than five stars but Google is so limiting.
Working with Eric from the Monterey Company and his team was a 5 star experience from start to finish. Plus, the quality of the products was absolutely outstanding. They elevated a business event we were planning and were the talk of the show (charms for a Bracelet Bar we produced at a trade show). Thanks Monterey team!
We engaged with Monterey to create service pins for our college. Art turn around was very quick and the resulting quote was very reasonable. Manufacturing went smoothly, the entire project was handled in a journeyman-like manner. I highly recommend Monterey.
I put in a general request on their website and they called within 5 minutes to get more information on the order I wanted to place. I worked with Sarah MacArthur and she was a dream, even when I went back and forth with her when I wasn’t sure which product would work best. I even received the order a lot sooner than I expected and the end product was so much better than I originally thought. I won’t go anywhere else going forward.
Eric was incredibly helpful! It was my first time creating custom embroidered hats, and he patiently answered all my questions while making sure everything met my standards. I’m super grateful for his support, he made the whole process so much easier.
Absolutely blown away by this company! I designed a custom charm/keychain and my image was rendered into the cutest and most intricate piece! The prices are totally fair and the timing was impeccable. I 100% recommend if you are thinking of custom jewelry charms or keychains!
I am especially pleased with the work of the Monterey Company who helped with design and delivered a perfect medallion of identifying my wood working projects. Sarah was a real pro who helped from the first call to make a suitable logo item. It will show up on all of my future products You can see a picture attached..
Sarah was extremely responsive and very quick to make any changes I wanted done. I absolutely loved my charms and will be using them often!
I just re-ordered some pins that Monterey made for me last year, and it was super easy and they did the usual great work -- and got them to me well before the date when I needed them. If you need quality custom pins, these are the people I'd send you to. I think they are the BEST!
Nothing but good things to say about Monterey! I worked with Sarah and she was super helpful and communicative throughout the process. The pins I got were of one of my illustrations and they came out better than I could have hoped for!
Third order for Monterey. Quality work and very easy to deal with. Can highly recommend.
We recently ordered custom fidget cubes and pencil bags with our Company logo, and we are beyond impressed with the results! The quality of the products exceeded our expectations, and the turnaround time was incredibly fast. A special thank you to Sarah MacArthur, who went above and beyond to make sure everything was perfect from start to finish. We couldn’t be happier with how everything turned out and highly recommend this company for anyone looking for branded items!
I used Monterey Company to help make a custom order of 50 soft enamel pins and they made the process so seamless! Everyone I interacted with had great communication and were eager to assist me throughout the entire process. Josh specifically took great care in regularly sending me updates and sharing my excitement for the final product. I would trust these folks to handle any project, big or small.
Josh was amazing to work with! The medals look amazing! The quality is great and I will be ordering again next year!
Our company had keychains designed and manufactured by Monterery and we are exceedingly happy with the quality and consistency of the product. Communication throughout the entire process was just great. We're very happy. Thank you!
Consistent quality custom production of our unique logo, hoop/loop patches which merited repeat larger orders for our Vets To Drones organization. The Staffs professionalism simplified ordering and the prompt turn around was greatly appreciated!
Everything about our T-shirt order from the Monterey Company was OUTSTANDING. If your order happens to be small (as ours was), don't worry; they will treat you like you're one of their top customers. The order process was smooth and user-friendly from beginning to end; the communication was frequent and clear; and the quality of the final product was excellent (and captured more detail than we had imagined). Additionally, the T-shirt material was soft and durable - very top notch! And most of all, their suggestions for improving on our original artwork were perfect and added nice touches to our original ideas. Not to mention their pricing options - VERY reasonable! James and the rest of the team were a pleasure to work with. We will gladly use them again in the future!
I was a bit skeptical at first when I saw their ad. But boy did they deliver. The product looks great definitely will be ordering more!