Custom Promo Items
People Actually Keep

Our minimum order quantity varies depending on the product. For example, custom Richardson hats start at 24 pieces, while smaller items like stylus pens, gel pens, or other writing instruments may require 300 or more, due to their inexpensive cost. The easiest way to get an exact number is to connect with our sales team. Our talented staff will quickly confirm the minimums for your product type and help you find the best value for your price range.

Our production time typically averages 2 to 3 weeks once your art proof is approved. Some products (like stickers) can be completed much faster, usually within 5 to 7 business days. More custom items, such as molded bottle opener keychains or intricate cast metal or rubber pieces, may take up to 30 days for production. Be sure to include your deadline when requesting a quote to ensure we can meet your timeline.

Yes, and no. We're happy to help with simple design adjustments, like resizing, color tweaks, or placement changes to make sure your logo looks great on your product. However, we don't create concept artwork or new logo designs from scratch. Most of our customers already have a company logo, and we specialize in adapting that artwork to fit your chosen promo item beautifully.

Our preferred file format is AI or EPS files. But we can work with most other file types.

If you don't see the product you want listed, don't worry! We can probably make it! Fill out a quick quote request, and our sales staff will help you find and create exactly what you're looking for. We specialize in unique promo items like power banks, stainless steel tumblers, and even hand sanitizer featuring your company logo. If you can dream it, there's a good chance we can make it happen.

Yes, absolutely! All our products require digital artwork approval before we move into production.

Yes, we offer amazing bulk order discounts. Most of our quotes will include three pricing tiers to choose from.

Absolutely! Our team is here to help you choose the right product for your brand. We do this every day and have likely worked with brands in your industry or similar workspaces. Whether you're planning client gifts, building out a brand promotion campaign, or just exploring fresh swag ideas, we'll guide you toward products that make the most significant impact.

Yes, you can absolutely request physical samples before placing your full order! Be sure to allow extra time in your schedule. Preproduction samples can add a bit of time to the process, and the cost depends on the product and level of customization. We're also happy to send samples of similar items from our office at no charge, so you can get a feel for the quality before moving forward.

Yes, we match Pantone colors with solid coatings. This ensures that we match your brand guidelines from product to product.

It really depends on your industry and target audience. Some of our most popular and best promotional items include custom keychains, especially for small businesses and real estate professionals looking for an affordable giveaway. Drinkware (like coffee mugs and stainless steel tumblers) is another favorite, particularly if you're retailing or gifting them to potential customers. For office and employee programs, stress reliever balls, earbuds, and wireless chargers make great choices for employee recognition. Desk accessories in general are always a great choice. We also create stunning awards & recognition pieces for service years and corporate milestones.