Privacy Policy

The Monterey Company, Inc. ("The Monterey Company," “we” or “us”) understands that security and privacy are critical concerns for users of our services available at www.montereycompany.com (the "Site"). This Privacy Policy (this "Policy") outlines how we collect, use, and share the information gathered about the users of our Site. By using our Site, you consent to the collection, use, and disclosure of your information as described in this Policy. If you disagree with our policies and practices, your choice is not to use our Site. Continued use of the Site after updates to this Policy constitutes your acceptance of those changes. Please review this Policy periodically for updates.

process, we collect the personal information you provide, such as your name, address, phone number, and email address. Additionally, we may collect payment information and details necessary to process your transaction. When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address to help us understand your browser, operating system, and overall site usage. With your permission, we may use your contact information to send promotional emails or SMS messages about our store, new products, and updates.

How Do You Get My Consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery or return, we imply that you consent to our collecting it for that specific purpose. If we request your information for a secondary reason, like marketing, we will either ask directly for your express consent or provide you with an opportunity to decline. How Do I Withdraw My Consent? If you change your mind after opting in, you may withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information by contacting us at orders@montereyco.com or mailing us at:

The Monterey Company, Inc. 35 SW Century Dr. Suite 110 Bend, OR 97702

We may collect information about you, including information that identifies you as an individual (“Personal Information”):

• 1- Directly from You: Examples include your name, email address, phone number, payment information, and shipping or billing address. Additional information you voluntarily provide, such as message content or uploaded materials (e.g., designs, reviews, or photos), may also be collected.

• 2- Automatically Through Your Use of the Site: Information such as your IP address, browser type, device information, the pages you view, and the dates and times you access the Site may be collected

• 3- From Third Parties: We may receive information about you from third-party sources, such as demographic data or analytics providers, or other users who interact with our services.

We may use your information for the following purposes:

• - Providing Services: To fulfill orders, respond to inquiries, manage your account, and improve our services.

• - Marketing and Promotions: To provide you with promotional materials, special offers, or information about products and services we believe may interest you.

• - Research and Analytics: To analyze usage trends and improve our Site, services, and marketing efforts.

• - Protecting Rights and Interests: To safeguard the rights, safety, and property of The Monterey Company, our users, or the public.

We may share your information in the following ways:

1. With Service Providers: To third-party vendors who help process orders, deliver packages, or perform other functions on our behalf.
2. With Affiliates: To our corporate affiliates, if applicable.
3. For Legal Compliance: To comply with legal obligations, enforce agreements, or protect against harm.
4. During Business Transactions: In the event of a merger, acquisition, or sale of assets.
5. With Consent: With your explicit consent, for additional uses not specified here

We use cookies and similar technologies to enhance your experience on our Site. These tools help us remember your preferences, understand usage patterns, and improve functionality. You can manage your cookie preferences through your browser settings, though certain features of our Site may not function properly if cookies are disabled. Examples of cookies used on our Site include:

• _session_id: Unique token, sessional, used to store session information (e.g., referrer, landing page).

• _secure_session_id: Unique token, sessional

• cart: Unique token, persistent for two weeks, stores information about your shopping cart contents.

• storefront_digest: Unique token, indefinite, used to determine store access permissions.

You have options to manage your Personal Information:

Access and Updates: You may request access to or correction of your Personal Information.

Opt-Outs: You can opt out of receiving marketing communications by following the instructions provided in those communications. You may also control cookie tracking through your browser settings

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) to access, delete, and manage your Personal Information. For more information, please contact us at privacy@montereycompany.com.

We implement technical and organizational measures to protect your Personal Information against unauthorized access, alteration, and disclosure. For instance, payment information is encrypted using secure socket layer (SSL) technology and stored following PCI-DSS standards. However, no system is entirely secure, and we cannot guarantee the security of information transmitted through our Site.

We retain your information for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Anonymized or aggregated data may be retained indefinitely.

This Policy may be updated periodically. The "Last Modified" date above reflects the most recent changes. We encourage you to review this Policy regularly.

If you have any questions or concerns about this Policy, please contact us at:

The Monterey Company, Inc.

Email: orders@montereyco.com

Phone: (877) 290-9290

Address: 35 SW Century Dr. Suite 110 Bend, OR 97702